Privacy Policy

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Privacy Policy for Quintanas Construction & Custom Woodworks LLC
Effective Date: August 4, 2026
Quintanas Construction & Custom Woodworks LLC ("we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, request job estimates, or engage our construction and custom woodworking services.
1. Information We Collect
We collect information that you directly provide to us in order to prepare project estimates, execute contracts, and deliver services.
A. Personal Information Provided directly by You
* Contact Details: Full name, phone number, email address, and physical mailing address.
* Property & Job Site Information: Job site address, structural access details, property specifications, blueprints, or design requirements.
* Financial & Billing Data: Invoicing address, payment details, and transaction histories required to process payments for estimates or completed work.
* Communications: Records of correspondence, inquiries, service requests, or feedback submitted via phone, email, text message, or web forms.
B. Automatically Collected Technical Data
When you access our online platforms or website, we may collect basic technical data, including:
* Device type, IP address, web browser type, and operating system.
* Usage metrics, such as pages viewed and time spent on our site.
2. How We Use Your Information
We use the information we collect strictly for business and operational purposes, including:
* Service Delivery: Providing cost estimates, project consultations, construction services, custom woodwork design, and project management.
* Customer Communication: Responding to inquiries, scheduling site visits, providing progress updates, and coordinating work timelines.
* Billing & Administration: Processing deposits, progress payments, final invoices, and maintaining financial records.
* Legal & Safety Compliance: Fulfilling legal, tax, or regulatory obligations, as well as enforcing our contracts and warranties.
* Business Improvement: Enhancing our service offerings, website functionality, and client experience.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only under the following limited circumstances:
* Subcontractors and Trade Partners: Sharing necessary job site details, specs, or site contacts with licensed subcontractors, suppliers, or delivery personnel to fulfill specific project requirements.
* Third-Party Service Providers: Utilizing trusted third-party providers for business operations, such as cloud storage, accounting, billing platforms, or customer relationship systems, subject to strict confidentiality agreements.
* Legal Obligations: Disclosing information when required by law, court order, subpoena, or governmental regulation, or to protect the rights, property, and safety of our company, clients, or others.
4. Data Security
We implement reasonable technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. Physical documents, estimates, and contracts are kept secure, and digital data is stored on protected networks. However, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, complete active projects, comply with legal and tax obligations, resolve disputes, and enforce our project warranties and contracts.
6. Your Rights and Choices
Depending on applicable laws, you may have the following rights regarding your personal data:
* Access & Correction: You may request access to or updates of the personal information we hold about you.
* Deletion: You may request that we delete your personal information, subject to certain legal or operational retention requirements (e.g., mandatory accounting or contract records).
* Communication Preferences: You may opt out of receiving promotional communications from us at any time by contacting us directly.
7. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, legal standards, or technical practices. Updated versions will be published with a revised "Effective Date" at the top of the policy.
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Quintanas Construction & Custom Woodworks LLC
Phone: 505-240-0984
Email: privacy@quintanasconstruction.com